Terms & Conditions

Welcome to Rosie’s Boutique. By using our website, placing an order, or interacting with us in any way, you agree to the following Terms and Conditions. Please read them carefully before shopping.

📦 1. Orders & Shipping

  • All orders are processed within 1–2 business days.

  • Delivery typically takes 4–7 working days, depending on your location.

  • Cash on Delivery (COD) is available only within Shillong. For other locations, only prepaid orders are accepted.

  • Shipping charges (if any) will be displayed at checkout.

🔁 2. Return & Refund Policy

  • Returns are accepted only in cases of damaged or wrong items received.

  • Customers must report issues within 3 days of delivery.

  • Products must be unused, unwashed, and in original packaging to be eligible for a return or refund.

  • Refunds will be processed within 7 business days after approval and item verification.

💳 3. Payments

  • We accept payments via secure online gateways.

  • All transactions are encrypted and safe.

  • Rosie’s Boutique is not responsible for any payment failure due to third-party systems.

🔒 4. Privacy

We respect your privacy. Any personal information shared during your purchase is used only for order fulfillment, customer service, and improving our services. We never share your data with third parties for marketing.

🚫 5. Misuse of Site

  • You agree not to misuse or interfere with the site, its content, or services.

  • Any fraudulent activity or false claims may result in order cancellation and account restriction.

📝 6. Modifications

Rosie’s Boutique reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

📞 Contact Us

For any questions or concerns, you can reach out to us at:
📧 Email: 
📞 Phone: +9170019 57639
📍 Address: Rynjah, Shillong, Meghalaya – 793006